1. Introduction

Welcome to ford4d's Privacy Policy. This document outlines how ford4d ("we", "us", or "our") collects, uses, discloses, and protects the personal information of users ("you" or "your") who access or use our online betting platform located at ford4d.cam and any associated services, applications, or features (collectively, the "Platform"). By creating an account or using our Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you must not use the Platform.

ford4d operates as a licensed online betting service provider, and we are subject to various legal and regulatory obligations regarding data protection, anti-money laundering (AML), and Know Your Customer (KYC) compliance. We process your personal data in accordance with applicable Indonesian data protection laws and international best practices, including the principles set forth in the General Data Protection Regulation (GDPR) where applicable to international users.

2. Data Controller

ford4d is the data controller responsible for the personal information collected through the Platform. If you have questions or concerns about how your data is processed, you may contact our Data Protection Officer at [email protected] or through our 24/7 customer support channels.

3. Information We Collect

ford4d collects several categories of personal information to provide, maintain, and improve our services, ensure compliance with legal obligations, and protect the security and integrity of the Platform. The types of information we collect include:

3.1 Information You Provide Directly

When you register for an account, make a deposit, place a bet, or contact customer support, you provide us with personal information including but not limited to:

  • Identity Information: Full legal name, date of birth, place of birth, nationality, and gender.
  • Contact Information: Email address, phone number, residential address, and postal code.
  • Identity Verification Documents: Copies of your Indonesian national identity card (KTP), driver's license, passport, or other government-issued ID, as well as selfies holding your ID for KYC verification purposes.
  • Financial Information: Bank account details, e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records, and payment method details.
  • Account Credentials: Username, password (stored in encrypted form), and security questions/answers.
  • Communication Data: Any information you provide when contacting our support team, including chat transcripts, emails, and phone call recordings (where permitted by law).

3.2 Information We Collect Automatically

When you access or use the ford4d Platform, we automatically collect certain technical and usage information, including:

  • Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, advertising ID), and mobile network information.
  • Log Data: IP address, access times, pages viewed, time spent on pages, referring/exit pages, and clickstream data.
  • Geolocation Data: Approximate location based on your IP address or precise location if you grant permission via your device settings (used to comply with geographic restrictions and licensing requirements).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior, preferences, and interactions with the Platform. For detailed information, see Section 9 (Cookies and Tracking Technologies).
  • Betting and Gaming Data: Records of bets placed, games played, betting patterns, win/loss history, bonus usage, and account activity.

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment Processors: Transaction verification data from banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
  • Identity Verification Services: Age verification, identity authentication, and fraud detection data from third-party KYC service providers.
  • Marketing Partners: Aggregated demographic and interest data from advertising platforms (where you have consented to such data sharing).
  • Public Databases: Information from publicly available sources to verify your identity and comply with AML regulations.

4. How We Use Your Information

ford4d processes your personal information for the following purposes:

  • Account Management: To create, maintain, and manage your user account, verify your identity, and authenticate your login credentials.
  • Transaction Processing: To process deposits, withdrawals, and payments, and to maintain accurate financial records.
  • Service Provision: To provide access to our betting markets, casino games, live dealer tables, and lottery draws, and to deliver a personalized gaming experience.
  • Legal Compliance: To comply with KYC, AML, and counter-terrorist financing (CTF) obligations, as well as licensing requirements, tax reporting, and other legal or regulatory mandates.
  • Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account abuse, collusion, bonus abuse, money laundering, and other security threats.
  • Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
  • Marketing and Promotions: To send you promotional offers, bonuses, newsletters, and other marketing communications (only if you have opted in or where permitted by law).
  • Analytics and Improvement: To analyze user behavior, improve platform functionality, develop new features, and enhance user experience.
  • Responsible Gaming: To monitor betting patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools and resources.

5. Legal Basis for Processing

ford4d processes your personal data under the following legal bases:

  • Contractual Necessity: Processing is necessary to perform our contract with you (Terms and Conditions) and to provide the services you have requested.
  • Legal Obligation: Processing is required to comply with legal and regulatory requirements, including KYC, AML, CTF, licensing conditions, and tax reporting.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, platform improvement, and direct marketing (balanced against your rights and interests).
  • Consent: Where required by law, we obtain your explicit consent before processing certain categories of data (e.g., geolocation data, marketing communications).

6. How We Share Your Information

ford4d does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients:

Recipient Category Purpose of Sharing
Payment Processors To facilitate deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja.
KYC and Verification Providers To verify your identity, age, and address, and to screen against sanctions lists and PEP (Politically Exposed Persons) databases.
Game Providers To deliver live casino, slot, and table game content from Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and other partner studios.
Regulatory Authorities To comply with licensing conditions, reporting obligations, and lawful requests from government agencies or law enforcement.
Cloud and IT Service Providers To host our platform, store data securely, and provide infrastructure, analytics, and customer support tools.
Professional Advisors To receive legal, accounting, auditing, and consulting services (subject to confidentiality obligations).
Business Successors In the event of a merger, acquisition, asset sale, or bankruptcy, your information may be transferred to the successor entity.

All third-party service providers are contractually bound to protect your personal information and use it only for the purposes specified by ford4d. We conduct due diligence to ensure that our partners maintain adequate data protection and security standards.

7. International Data Transfers

Your personal information may be transferred to, stored in, and processed by servers and service providers located outside of Indonesia, including in jurisdictions that may not offer the same level of data protection as Indonesian law. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or other legally recognized transfer mechanisms to ensure your data remains protected.

8. Data Retention

ford4d retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Account Data: Retained for the duration of your account's active status plus 7 years after account closure (to comply with AML and tax regulations).
  • Transaction Records: Retained for 7 years from the date of the transaction.
  • KYC Documents: Retained for 7 years after the end of the business relationship.
  • Marketing Communications: Retained until you opt out or for 3 years of inactivity, whichever comes first.
  • Technical Logs: Retained for 12 months for security and troubleshooting purposes.

After the retention period expires, we securely delete or anonymize your personal information so that it can no longer identify you.

9. Cookies and Tracking Technologies

ford4d uses cookies, web beacons, and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognize you, remember your preferences, and analyze how you use our services. We use the following types of cookies:

  • Essential Cookies: Required for the Platform to function properly (e.g., session management, authentication).
  • Performance Cookies: Collect anonymous usage data to help us understand how visitors interact with the Platform and identify areas for improvement.
  • Functional Cookies: Remember your preferences (e.g., language, currency, timezone) to provide a more personalized experience.
  • Marketing Cookies: Track your browsing activity to deliver targeted advertising and measure the effectiveness of our marketing campaigns (only with your consent).

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may impair the functionality of the Platform. For more information, please refer to our Cookie Policy (available upon request).

10. Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right of Access: You may request a copy of the personal information we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete personal information.
  • Right to Erasure: You may request that we delete your personal information, subject to legal retention obligations.
  • Right to Restriction: You may request that we temporarily restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time (without affecting the lawfulness of prior processing).

To exercise any of these rights, please contact our Data Protection Officer at [email protected] or submit a request through your account dashboard. We will respond to your request within 30 days. Please note that we may require verification of your identity before processing your request.

11. Data Security

ford4d implements robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

  • 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
  • Secure Data Storage: Personal information is stored on secure servers with restricted access controls and regular security audits.
  • Password Protection: All passwords are hashed and salted using bcrypt or equivalent cryptographic algorithms.
  • Two-Factor Authentication (2FA): Available to all users to add an extra layer of security to account login.
  • Employee Training: All staff members receive regular training on data protection, confidentiality, and security best practices.
  • Incident Response: We maintain a data breach response plan to detect, investigate, and mitigate security incidents promptly.

While we strive to protect your personal information, no method of transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account. If you suspect unauthorized access to your account, please contact our support team immediately.

12. Third-Party Links

The ford4d Platform may contain links to third-party websites, services, or social media platforms. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Children's Privacy

ford4d is strictly an adults-only platform. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to ford4d should contact us at [email protected].

14. Changes to This Privacy Policy

ford4d reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Material changes will be communicated via email or prominent notice on the Platform at least 30 days before the new policy takes effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data processing practices, please contact us:

We are committed to resolving any privacy-related concerns in a timely and transparent manner. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Last Updated: January 2026